Ordering Policies We accept orders just about every way you can get them to us: online, phone, fax, or mail. Online You may enter your order directly via our web site. Click the "Buy" link next to those products you wish to purchase and they will be added to your "shopping cart." You may view the contents and subtotal of your shopping cart at any time by clicking the "View Cart" link in the upper right. You can change quantities or remove items at any time before you proceed through the checkout process. We do not store any financial data, including credit card information, so you will have to enter your data each time you checkout. Although this may seem an inconvenience, we believe it further guarantees your privacy and security. Any information given to us is used only to process your order and answer any questions. We will never give or sell your information to a third party. Phone To place an order by phone, simply call toll free 877-777-7435 during 9 am - 8 pm CST weekdays and 12 pm - 6 pm CST weekends. Feel free to call us if you ever have any question about a particular product or the status of your order. Fax You may fax your order to 1-972-943-1962 anytime. To ensure that your order is fulfilled correctly, please print the computed invoice after going through the checkout process and fax it to us. Mail If you prefer the more traditional methods, we do accept orders by mail as well. Print the computed invoice after going through the checkout process online and mail it along with a check or money order to: Fitness Essentials 915 W. Parker Rd. Suite 315 Plano, TX 75023 Our list of products is constantly growing so if there is a product or manufacturer that you would like to see us add, please e-mail us at support@fitnessessentials.com and let us know what it is. We can order many popular brands and products with no problem - always at a deep discount to retail prices. Payment Options We accept the following credit cards: Visa, Master Card, and Discover. We do not accept American Express because they charge our business double the surcharge assessed by the other major credit cards. Money Order The money order must be in U.S. funds. Please make sure your name and order number is on the money order. We will ship the products as soon as we receive the money order. We do not ship orders until we receive payment. Checks We do not ship orders until we receive payment. If we are unable to get an immediate approval from the TeleCheck Check Guarantee service, we reserve the right to decline the order or deposit the check and wait 2 full weeks to give it adequate time to clear before shipping the order.  In addition, the following conditions must be met: The check must be in U.S. funds drawn on a U.S. bank. A $20 fee will be charged for returned checks. No "starter" checks will be accepted. Your name must be pre-printed on the check. Your physical address and telephone number must also be pre-printed or hand written onto the check. No P.O. Box addresses accepted. C.O.D. is not available. Due to too many returned packages, we no longer offer this method. Pre-payment by credit card, money order or check is required.